Delivery Policy

Delivery Policy

The delivery time varies between 7 to 15 business days after payment confirmation.

We provide a tracking code for all orders. To track your shipment, please use the provided link once the tracking code is available.

Tracking codes may take 5 to 10 business days to be issued.

We guarantee a full refund for any orders lost or delayed beyond 90 business days from payment confirmation.

The delivery time may vary depending on the efficiency of the local postal service and customs clearance processes. While delivery typically takes between 7 to 15 business days, please note that the maximum delivery time is 90 business days.

If your order is delayed beyond the estimated time frame, we recommend contacting your local postal service for clarification.

If the postal service confirms they do not have your order, please reach out to us immediately. We will investigate with our suppliers, and if there is a confirmed issue with the logistics of your order, we will issue a full refund immediately after completing the verification process.

Important Information:

• Please ensure the delivery address provided at checkout is accurate and accessible.
• After three failed delivery attempts, your package may be sent to a local postal office for pick-up. In such cases, storage fees may apply if the package is not collected within 7 calendar days. These fees will depend on the weight and size of the product.

We are committed to ensuring that your order arrives safely and on time. If you have any questions or concerns, please contact our support team.